Store policies
Refund Policy
Last updated September 14, 2026
30-day returns
We accept eligible merchandise returns requested within 30 days after delivery. Items must be unused, unworn, in their original condition and packaging, and accompanied by proof of purchase.
Starting a return
Use the Contact link in the footer before sending anything back. Include your order number, the item you want to return, and the reason for the return. Returns sent without prior authorization may not be accepted.
Return shipping
Customers are responsible for return-shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable. We recommend using a trackable shipping service because we cannot guarantee receipt of untracked returns.
Damaged or incorrect items
Report damaged, defective, or incorrect items within 7 days of delivery through the Contact link. Include your order number and clear photos of the item and packaging so we can review the issue and arrange a replacement or refund when appropriate.
Refunds
We will notify you after the returned item is received and inspected. Approved refunds are sent to the original payment method. Bank or card processing times may delay when the credit appears on your statement.
Nonreturnable items
Digital products, gift cards, personalized goods, and items identified as final sale cannot be returned, except where required by law. Items showing wear, damage after delivery, or missing original components may be ineligible for a refund.
Contact
For return or refund help, use the Contact link in the footer. Please include your order number so we can locate your purchase.